Privacy Policy
Last updated: 6 August 2026
Estim8 (“Estim8”, “we”, “us” or “our”) provides an online property search, valuation estimate and real estate listing platform for users in New Zealand. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 2020 (NZ). This Privacy Policy explains what personal information we collect, why we collect it, how we use, store and protect it, and what rights you have.
Who We Are
Estim8 is a New Zealand-based property search and estimation service. Our registered business name is Estim8. [Insert NZBN]. [Insert registered company/business address]. You can contact us using the details in the “Contact Us” section below.
Personal Information We Collect
We collect personal information that you provide to us directly, and some information automatically when you use our website. This includes:
- Contact details such as your name, email address, and phone number, when you request a property estimate, submit an enquiry, register as a buyer, seller or agent, or list a property.
- Property information such as the address, features, and details of a property you ask us to estimate or list.
- Account information if you register for an account, such as your login details and saved searches or shortlisted properties.
- Communications you send us, including messages submitted through our contact and enquiry forms.
- Technical and usage information collected automatically, such as your IP address, browser type, device information, pages viewed, and cookies (see “Cookies” below).
Why We Collect and How We Use Your Information
We collect and use personal information to: provide property estimates and search results; enable buyer, seller and agent registrations; connect enquiries with the relevant real estate agent or agency; respond to your questions and support requests; operate, maintain and improve our website and services; send you service-related communications and, where you have agreed, marketing communications about property alerts or newsletters; and comply with our legal obligations.
Sharing Your Information
We may share your information with real estate agents or agencies when you submit an enquiry about a specific listing, with service providers who help us operate our website (such as hosting and IT providers) under confidentiality obligations, and where required by law, regulation, or a valid legal process. We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to operate essential website features and, with your consent, to understand how visitors use our site and improve our services. You can manage your cookie preferences at any time using the cookie consent banner shown on your first visit, or through your browser settings.
How We Store and Secure Your Information
We store personal information on secure servers and take reasonable technical and organisational measures, including access controls and encrypted connections, to protect it from unauthorised access, loss, misuse or disclosure. While we take reasonable steps to keep your information secure, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including to provide our services, respond to enquiries, and meet our legal, accounting or reporting obligations. Where information is no longer needed, we securely delete or anonymise it.
Your Rights Under the Privacy Act 2020
Under the Privacy Act 2020, you have the right to: ask us to confirm what personal information we hold about you and access a copy of it; ask us to correct any personal information that is inaccurate, incomplete or out of date; and ask us to delete your personal information, subject to certain legal exceptions. To exercise any of these rights, contact us using the details below. We will respond to your request as soon as reasonably practicable and in any event within the timeframes required by the Privacy Act 2020.
How to Make a Complaint
If you have a concern about how we have handled your personal information, please contact us first at hello@estim8.co.nz so we can try to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz or by calling 0800 803 909.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: Estim8, hello@estim8.co.nz. [Insert NZBN]. [Insert registered business address].